We collect only the information needed to fulfill your order or quote request and to operate this Site.
Information We Collect
- Account details: name, email, password (hashed).
- Order details: shipping/billing address, phone, items purchased.
- Payment data is handled by Stripe; we receive only confirmation tokens and last-4 of card.
- Site analytics: anonymized page views (no third-party ad cookies).
How We Use It
To process orders, ship products, respond to quotes, provide support, and comply with legal obligations.
Sharing
With service providers (payment processor, shipping carrier, email delivery). Never sold to third parties.
Your Rights
EU/UK/California residents may request access, correction, or deletion of their data. Email privacy@therobot.studio.
Data Retention
Order records retained for 7 years for tax and warranty purposes. Marketing emails sent only with explicit opt-in.
Contact
Data controller: The Robot Studio. Email privacy@therobot.studio.